Read the Terms & Conditions carefully,
As employing Red Cube Productions for any service implies that you have read and accepted our Terms and Conditions.
For Logo Design, Stationery Design, Banner Design and Motion Graphics services (Motion Graphics Services which ONLY includes the Basic, Economic & Premium Packages mentioned on our website), the respective rates of services and payment methods are stated on the website.
For Motion Graphics (Motion Graphics Services EXCLUDING the Basic, Economic & Premium Packages mentioned on our website), the respective rates of services and payment methods will be stated in our quotation, on request of a quote by a client.
CONFIDENTIALITY OF ASSIGNMENT
The client must inform Red Cube Productions in writing before the project commences if any material or information provided by the client is confidential. Personal information and private company information will be covered by the India Privacy Act. Separate charges will be levied on the client for additional privacy requirements.
We do not share or sell any of your details with third party companies without your permission and we will only email you or contact you about work related matters.
If the project requires the client to prepare or provide documentation, information, images or otherwise, the client has to accept that delays in delivery from the client to Red Cube Productions may result in the project taking longer than estimated duration. Red Cube Productions will aim to meet the client's deadline at all times, however, if a deadline is pushed forward by the client, this may incur additional charges to complete on time, depending on Red Cube Production's current work load.
For the commencement of the project, employing Red Cube Productions for any service, the client has to place a successful order on our website. (Ordering does not include payment in it, so do not worry about the payment at the time of placing an order). Red Cube Productions highly recommend that the client conduct relevant research prior to the approval of any artwork, suitable for any particular purpose, otherwise Red Cube Productions does not take its responsibility.
On Red Cube Productions receiving the final payment for an assignment in full, the copyright to the assignment is automatically transferred to the client. The grant of any license or right of copyright is conditioned on receipt of full payment.
Red Cube Productions retain the right to display works created by our studio in our portfolio, and for the purpose of advertising or marketing our services online or offline.
All work supplied by Red Cube Productions is believed to constitute original work, and is prepared in good faith that it does not infringe the rights of any other party. Red Cube Productions cannot provide an absolute guarantee that any specific works do not infringe upon existing third-party rights, inadvertently, by coincidence or otherwise.
All preliminary work and materials produced by Red Cube Productions for the purposes of developing any work remain the sole property of Red Cube Productions (excluding incorporated materials supplied by the client). Any unauthorized usage of materials produced by Red Cube Productions will be actively pursued through legal channels.
By approving any final work in writing, the client assumes the responsibility for the subsequent usage of the chosen work. Red Cube Productions retains the right to re-use any original material that does not form part of any final approved work.
Red Cube Productions cannot take responsibility for any copyright or privacy infringements caused by materials submitted by the client and may refuse use of any such material unless proof of permission is provided.
Any drawing, design, illustration, copyrighting, concept or code created for the client by Red Cube Productions, is licensed to the client on a one-time only basis and may not be modified, re-used or re-distributed in any way or form without the express written consent of Red Cube Productions. In the event of multiple proposed designs being submitted to the client for selection, the one design selected is deemed by Red Cube Productions as fulfilling the contract. All other designs remain the property of Red Cube Productions, unless agreed in writing that this agreement has been changed.
Red Cube Productions has the right to re-evaluate a quote based on any additional work required by the client. The client will be notified of any additional costs that may occur before any additional or overtime work is carried out.
The validity of the quote provided by Red Cube Productions is for 30 days. After 30 days a new quote has to be requested by the client. The supply of content and images or media files is the responsibility of the client.
All change requests must be made in writing.
For Logo Design, Stationery Design & Banner Design services, design revisions are mentioned for respective services. After the specified revisions, additional revisions will be chargeable.
In Motion Graphics, 2D Animation, 3D Architecture Design & VFX services, changes other than color correction & shape modification are chargeable.
If work has to be re-done because an incorrect brief has been supplied by the client, or the brief changes in any way, we have the right to charge for changes made at our current rates.
For errors occurred from our side, the changes will be done free of cost.
A client has the right to cancel their project. In the event of cancellation of this assignment, ownership of all copyrights and the original art work shall be retained by Red Cube Productions, and expenses already incurred, shall be paid by the client.
For projects in which Logo Design, Stationery Design, Motion Graphics (Motion Graphics Services which ONLY includes the Basic, Economic & Premium Packages mentioned on our website) and Banner Design services are employed, a customer can cancel an order before approving final art work and making a payment for final product which is to be delivered to them after the full payment is received by Red Cube Productions.
For projects in which Motion Graphics (Excluding the Basic, Economic & Premium Packages mentioned on our website), 2D Animation, 3D Architecture & VFX services are employed, any expenses already incurred before delivering the final product, shall be paid by the client. A client will be invoiced for work carried out so far based at our current rates.
Any payment deposits (Wherever applicable) to Red Cube Productions, made by a client for a project, are nonrefundable.
Before final approval of any project, we advise all clients to obtain a printed proof from their printer before print. Any changes after final approval will be charged additionally.
For projects in which Logo Design, Stationery Design, Motion Graphics (Motion Graphics Services which ONLY includes the Basic, Economic & Premium Packages mentioned on our website) and Banner Design services are employed, the rates of respective services and their payment details are mentioned on our website.
For projects in which Motion Graphics (Excluding the Basic, Economic & Premium Packages mentioned on our website), 2D Animation, 3D Architecture & VFX services are employed, send us your project details and we will get back to you within 48 hours, with a quotation stating the rates & completion time. After approving our quotation, a 25% deposit must be paid upon project acceptance. Deposits are nonrefundable and work will not commence until the deposit has been received by Red Cube Productions.
Final product will be delivered to the client only after receiving the full payment of a service hired by the client.
Any changes made to a project after the client has approved any final work, will be billed to the client.
Any refusal or failure of payment by the client to Red Cube Productions will be prosecuted legally through our legal channels, which fall within the regional jurisdiction of the City Council of Bhavnagar (Gujarat-India).
While the project is being worked upon, our support team will be available to assist the client. After the completion of project our support team will be available to address client's queries. A client will have to write to us email@example.com for additional support services.
Customers hiring our services once again after a successful prior employment will be offered discounts and other benefits, on the basis of Red Cube Productions current norms.
We value our customers and their satisfaction is our ultimate goal.
Our services are provided without warranty of any kind, either expressed or implied. We do not offer refunds.
WEBSITE BUGS OR SYSTEM ERRORS
When a bug or system error occurs on our website (It never happened to us till now), the client will be notified about it within 48 hours. Client's project will be carried on via our optional system & back up resources. Our support team will be available to assist the client under such situations.
Any client experiencing problems with a service provided by Red Cube Productions should contact on firstname.lastname@example.org
Red Cube Productions is located in Bhavnagar (Gujarat – India). All legal and other issues fall within the regional jurisdiction of the City Council of Bhavnagar. Location of the purchaser or any other party involved in any dispute does not affect the set jurisdiction where the company operates and has legal, financial and other accountabilities.